Safeguarding your privacy and the security of your personal information is important to us. Please take a few minutes to read the following policy so that you understand how we treat your personal information. As we continuously improve and expand our services, this policy might change. So please check it out periodically. If you have questions about our policy, please click on our customer feedback page to contact us via our electronic feedback form.
How we collect information about you. We collect information in three ways:
We collect information that our customers supply to us.
We collect information from emails and other contacts sent to us by our customers and users of our website.
We collect information electronically on all users of our website, including customers, by means of cookies.
Further details are provided below:
What personal information we collect from our users. When you set up an account at pizzaharbour.com to use our online ordering service, you are required to provide us with your full legal name, email address, full street address including city, state and zip code, and telephone number. You must also choose your Username and Password and provide those to us.
Online ordering, customer registration for on-line ordering, and customer feedback pages of this website are directed toward and designed for use by persons aged 13 or older. We do not establish or maintain registrations for any child whom we know to be under the age of 13. We do not solicit or knowingly collect personally identifiable information from children under the age of 13. If we discover that we have received personally identifiable information from an individual who indicates that he or she is, or whom we otherwise have reason to believe is, under the age of 13, we will delete such information from our systems.
We collect additional information about how you use our website and service.
If you contact us by letter, phone, or email through the contact information on the “Customer Feedback” page, we will collect your sender information and may collect the other information you voluntarily disclose to us.
The site analytics cookie information may be examined in concert with data from online ads served through the DoubleClick for Advertisers platform. This is to help us understand how anonymous users interact with the website after seeing advertisements online, and this data may be used to optimize ad campaigns. To opt-out of tracking from DoubleClick for Advertisers click here.
How we store the information we collect:
We store the information you provide to us and the information we collect electronically in our computer databases. We own, maintain and operate our computer servers containing our databases. Access to our computer servers is controlled by firewalls and security gatekeepers.
How we use the information we collect:
We use the personal information about you stored in our member database in various ways. First, the next time you use our online ordering service and enter your User ID and Password, we will call up your information from our database to make processing your order faster and easier.
When you use your pizzaharbour.com account, we also keep track of your food preferences and restaurant choices and analyze that information. We do so in order to be able to email to you special advertisements, offers and notices regarding foods and restaurants that seem to fit with your preferences.
We also use the personal information about you stored in our customer database through telephone and other non-online orders in various ways. Each time you place an order, we will call up your information from our database to make processing your order faster and easier. We also may keep track of your food preferences and restaurant choices and analyze that information in order to be able mail to you special advertisements, offers and notices regarding foods and restaurants that seem to fit with your preferences. We may also use the information to contact you concerning your level of satisfaction with our products and services, to verify incomplete orders, rectify problems or delays with your order or otherwise communicate with you concerning your transactions with us.
We may provide your personal information to our restaurant affiliates and franchisees in order to enable your local Pizza Harbour restaurant(s) to better serve you. We also aggregate information about how our online ordering service is used (without specific identification to any particular user) to be able to improve our service and make it more responsive to our customers’ preferences. We also make such aggregate information (without identification to any specific individual) available to our restaurant affiliates and other affiliates in order to obtain information about products, services, offers and notices which we believe will be useful and informative to our website users.
If you use our website to purchase Papa Cards without setting up a pizzaharbour.com account, your personal information is used solely to process and confirm your transaction.
Promotions and Prizes:
We search for merchants who sponsor promotions, offer prizes (Contests), give our customers great discounts or make available other valuable offers that we believe may be of interest to our customers. When we find such merchants, we may provide to them the means via our website, mail, or email to contact you about their offers. However, if you have opted not to receive e-mails or other communications from us (See “You can control how information about you is used” below), will not provide your e-mail address, mailing address or other data or information to any third party for promotional or other commercial purposes, except with your prior consent.
You can control how information about you is used:
You can also limit our communications directly to you. If you have a pizzaharbour.com account and do not want to receive emails from us telling you about great eDeals, Contests or other promotional offers in the future, please let us know. You can change your preferences, or opt out of receiving emails from us, at any time (except when you are in the process of placing an order) by going to My Account Information on the log in page. There, you can update your email address, phone numbers, password, address and you can uncheck the “Send me special offers from Pizza Harbour” box. Our emails to you will stop within 5 business days and we will not thereafter provide other merchants the means to contact you by e-mail about their Contests or other offers.
Pizza Harbour may from time to time send nonpromotional email to all registered users of our online ordering service for the purpose of gathering and dispersing data to provide better services to our customers. Except for provision of additional information necessary to complete a transaction initiated by a registered user, registered users will be under no obligation to reply or answer questions in said nonpromotional email. Nonpromotional email may include, but will not be limited to, surveys, maintenance notices, system updates and confirmation or other notices in connection with completion of a transaction initiated by a registered user.
If you would rather not receive offers or mailings other than e-mails from us or other merchants that we select, please use the Customer Feedback link on our website or send your name and address to:
20813 Hague Road
Our policies may change:
You can access your information:
Upon your request, we will provide you with access to your unique account-related information and information from contacts that we maintain about you. In your request, please provide us with your current specific contact information so that we can accurately check our records.
How is my information protected:
Your information is password-protected. In order to maintain this protection, we caution you not to provide your password to anyone. We do not give your password to anyone. We recommend that, if you share your computer with other people, you close your browser window when your session is completed. Signing off will protect your information if you share a computer with someone else or are using a computer in a public place like a library.
Please contact us with any questions or comments:
We want you to enjoy your use of pizzaharbour.com’s service. If you have any questions, or believe that a violation of this policy may have occurred, please let us know. Our complete contact information is provided on the Customer Feedback link on our website at www.pizzaharbour.com.
Web Site Terms and Conditions of Use
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Pizza Harbour’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:This license shall automatically terminate if you violate any of these restrictions and may be terminated by Pizza Harbour at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format. modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Pizza Harbour’s web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server.
The materials on Pizza Harbour’s web site are provided “as is”. Pizza Harbour makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Pizza Harbour does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
In no event shall Pizza Harbour or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Pizza Harbour’s Internet site, even if Pizza Harbour or a Pizza Harbour authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions and Errata
The materials appearing on Pizza Harbour’s web site could include technical, typographical, or photographic errors. Pizza Harbour does not warrant that any of the materials on its web site are accurate, complete, or current. Pizza Harbour may make changes to the materials contained on its web site at any time without notice. Pizza Harbour does not, however, make any commitment to update
Pizza Harbour has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Pizza Harbour of the site. Use of any such linked web site is at the user’s own risk.
8. Governing Law
Any claim relating to Pizza Harbour’s web site shall be governed by the laws of the State of Indiana without regard to its conflict of
General Terms and Conditions applicable to Use of a Web Site.